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Frequently Asked Questions

Everything you need to know about ordering luxury furniture and interior design from Gold Land — delivery, payment, customisation and more.

Ordering & Delivery

Yes. We deliver luxury furniture and interior pieces anywhere in Lagos and nationwide across Nigeria. Within Lagos we offer white-glove delivery and installation; for other states your order is shipped with trusted logistics partners and the delivery fee is confirmed at checkout based on your location.

In-stock items are typically delivered within 2–5 working days in Lagos and 3–10 working days elsewhere in Nigeria. Bespoke and made-to-order furniture takes between 2 and 6 weeks depending on the design, materials and finish. We confirm a delivery window with you once your order is placed.

For Lagos deliveries our team unpacks, assembles and positions your furniture, then removes all packaging — our white-glove service. For deliveries outside Lagos we provide clear assembly guidance and remote support, and can arrange installation for larger interior projects on request.

Yes, you are welcome to visit our Lagos showroom to see the quality of our furniture in person and speak with a design consultant. Please contact us to book a convenient time so we can give you dedicated attention.

Payment & Pricing

We accept secure online card payments via Paystack, direct bank transfer, and pay-on-delivery within Lagos. All prices are shown in Nigerian Naira (₦) and include applicable taxes.

Yes. Card payments are processed by Paystack, a PCI-DSS certified Nigerian payment provider, so your card details are encrypted and never stored on our servers. You will receive an order confirmation by email and WhatsApp once payment is successful.

Yes. We supply furniture for residential developments, hotels, short-lets, offices and other commercial projects, and offer tailored trade pricing for bulk orders. Reach out through our contact page with your requirements for a custom quote.

Products & Customisation

Most of our sofas, beds, dining sets and statement pieces are handcrafted by skilled artisans using premium, durable materials chosen to withstand the Nigerian climate. Each piece is quality-checked before it leaves us.

Absolutely. Bespoke furniture is one of our specialities. You can customise dimensions, fabrics, wood finishes and colours to suit your space and taste. Share your idea, inspiration or room measurements and our team will design a piece made just for you.

We photograph our products as accurately as possible, but screens vary and natural materials have slight variations that make each piece unique. For an exact match we are happy to send fabric and finish samples, or you can view materials at our Lagos showroom.

Yes. Our furniture is covered by a workmanship warranty against manufacturing defects under normal household use. The exact period depends on the product and is confirmed on your invoice. Reach out and we will make it right if anything is wrong.

Interior Design Services

Yes. Alongside our furniture store we are a full-service interior design studio in Lagos. We handle space planning, bespoke furniture, 3D visualisation, styling and complete project management for homes, offices, hotels and short-lets across Nigeria.

It starts with a consultation to understand your space, lifestyle and budget. We then present a concept and 3D visuals, refine the design with you, source and craft the furniture, and finally install and style everything — handing over a finished space ready to enjoy.

Yes. We design around realistic budgets and will be transparent about costs from the start, helping you prioritise the pieces and finishes that give your space the biggest impact. Tell us your budget during the consultation and we will tailor a plan to it.

Returns & Support

If a standard item arrives damaged or faulty, contact us within 48 hours of delivery with photos and we will arrange a repair, replacement or refund. Bespoke and made-to-order pieces are produced specifically for you and cannot be returned unless they are defective. See our Shipping & Returns page for full details.

After ordering you can sign in to your account to view order status, and our team keeps you updated by email and WhatsApp. For any question before or after purchase, message us on WhatsApp or use the contact page — we usually respond the same day.